In the smart speaker’s world, Bose is synonymous with quality and innovation. The Bose Smart Speaker 500 is no exception, offering excellent sound quality and a range of smart features. However, like any electronic device, it may encounter issues that can be resolved with a reset and factory restore. In this article, we’ll guide you through performing a Bose Smart Speaker 500 reset and restore.
Why Perform a Bose Smart Speaker 500 Reset and Restore?
There are several reasons why you might need to reset and restore your Bose Smart Speaker 500:
- Troubleshooting: If your speaker is not functioning as expected, resetting it can resolve minor issues like connectivity problems, software glitches, or unresponsive controls.
- Changing Wi-Fi Networks: If you’ve changed your Wi-Fi network or moved your speaker to a new location, you must reset it to connect it to the new network.
- Selling or Gifting: If you plan to sell or give away your speaker, resetting it ensures that your data and settings are erased.
A reset corrects minor processor errors. Unless indicated otherwise, product settings are not lost during a reset. Follow these steps to reset your Bose Smart Speaker 500:
Performing a Bose Smart Speaker 500 Reset
Follow these steps to reset your Bose Smart Speaker 500:
Step 1: Prepare Your Speaker
Before you begin, ensure your speaker is connected to a power source and turned on. It should be in the normal operating mode.
Step 2: Access the Reset (Play/Pause) Button
If your product is on, power it off by holding the Play/Pause button for two seconds.
Step 3: Disconnect the power cord
Disconnect the power cord for 30 seconds
Step 4: Wait for the Reset
When you reconnect the power cord, the light bar pulses white while resetting and stops when finished.
Performing a Bose Smart Speaker 500 factory settings restore
If you need to do Restore factory settings: This resets your product to its factory default configuration. Unless indicated otherwise, all settings are cleared and reverted to their original out-of-box state. After, your product can be configured as if it were being set up for the first time.
Have you set up a voice assistant to work with your product?
Step 1 : No, no voice assistant has been added
This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose Music app to reconfigure your product.
- Remove the product from your Bose account. For more info, see Removing a product from your Bose Music account
- Simultaneously press and hold the Volume – and AUX buttons for 10 seconds to reset the product.
Step 2 Yes, Alexa has been added
This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose Music app to reconfigure your product.
- In the Amazon Alexa app, go to Devices > Echo & Alexa and select your Bose product to view its details
- Scroll down and tap Deregister
Tip: If your product appears more than once, remove all instances of it - If you do not plan to use other Bose products with your Amazon account after the reset, view the installed Skills in the Alexa app and remove the Bose skill
- Open the Bose Music app and remove Alexa from your Bose account. For more info, see Adding or removing the Amazon Alexa voice assistant
- Remove the product from your Bose account. For more info, see Removing a product from your Bose Music account
- Simultaneously press and hold the Volume – and AUX buttons for 10 seconds to reset the product.
Step 3: Yes, the Google Assistant has been added
This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose Music app to reconfigure your product.
- Open the Bose Music app and remove the Google Assistant from your Bose account. For more info, see Adding or removing Google Assistant
- Remove the product from your Bose account. For more info, see Removing a product from your Bose Music account
- Simultaneously press and hold the Volume – and AUX buttons on the top of your product for 10 seconds. The product reboots and, when complete, the light bar on the front glows solid amber.
Once the reset is complete, your speaker will return to its factory settings. If applicable, you must set it up again, including connecting it to your Wi-Fi network and linking it to your Bose account. Use the Bose Music app for a guided setup process.
Important Tips on Bose Smart Speaker 500 Reset and Restore
- Make sure you remember your Wi-Fi credentials and Bose account login details before performing the reset.
- If you encounter any issues during setup, consult the Bose Smart Speaker 500 user manual or contact Bose customer support for assistance.
In conclusion, resetting your Bose Smart Speaker 500 is a straightforward process that can help resolve various issues and prepare the speaker for a new setup if needed. By following these steps, you can enjoy uninterrupted music and smart features on your Bose speaker.